RAYAC
Staff Mission Statement
Provide professional, quality service
to our members while encouraging and supporting the leadership
to envision the organization's future needs. Steve Snell
Executive Officer 717-843-7891 Ext. 112 steve@rayac.com
As E.O., Steve has
responsibility for the overall operation of the association
and the staff. He reports directly to the governing
Board of Directors. Steve's specific responsibilities
include serving as the Director of the association
owned Real Estate School. Steve acts as the direct staff
liaison with the following committees and assists in
their projects/programs:
Budget/Finance
Consumer Protection
Grievance
Leadership Development
Professional Standards
Strategic Planning
Economic Climate Committee*
Barbara Stultz Assistant
Administrator 717-843-7891 Ext.
111
barbara@rayac.com
Barbara's responsibilities
include the association's bookkeeping and billing. She
assists in supervision of all office staff and serves
as the staff liaison with the following committee:
Forms & Guidelines
Bob Leiphart MLS
Systems Manager 717-843-2122 Ext.
102 Bob@rayac.com
Bob handles the day-to-day operations
of the Multiple Listing Service, which includes operation
and maintenance of all system software,
interaction with the vendor, and conducting computer training courses. His
committee responsibilities are:
MLS Committee
REALTOR Value Committee*
Lori Foltz MLS
Assistant Manager 717-843-2122 Ext.
103
Lori@rayac.com
Assists MLS manager
in all aspects of member support including "help desk"
duties (phone support) and computer training. Lori
maintains the staff's internal computer network, serves
as coordinator for all Internet matters and acts as
the web master for rayac.com. Lori works with:
MLS Committee
Ann Marie Staub Secretary/Recept.
717-843-7891 Ext100
Annmarie@rayac.com
One of the friendly
faces that greets you in the RAYAC lobby is that of
Secretary/Receptionist Ann Marie Staub. Her responsibilities
include ticket sales and reservations for Association events,
overseeing publication of RAYAC's membership directory, and performing secretarial duties
for the entire staff. She also coordinates Dispute Resolution
System (mediation) cases. She works with the:
Consumer Protection Committee
Cindy Alleman MLS
Secretary 717-843-7891 Ext.
101 Cindy@rayac.com
Cindy's primary responsibilities
are to input and maintain reciprocal listings, prepare MLS orientation packets, and to oversee
the Member Service Center (store) including all RAYAC forms/agreements. She serves as first
line pickup in answering incoming calls. Cindy also
assists Ann Marie with Dispute Resolution System (mediation)
case coordination.
Lethy Sprenkle
Director of Membership & Education 717-843-7891
Ext. 109 Lethy@rayac.com
Lethy handles all membership matters,
including records and new member orientation. She is
also responsible for administration of the electronic
Lock Box System and for coordinating educational seminars. Lethy assists the Director in administration of the Real Estate School.
Beth Izzo Public
Relations 717-843-7891
Ext. 110
Beth@rayac.com
Beth oversees all
Association publications, including our REAL ESTATE WEEKLY, the monthly newsletter
- RAYAC Connection and the e-mail newsletter RAYAC Connection Plus. She also provides direction for
other public relations efforts, including press releases
and other media interaction. She serves the following
committees:
REALTOR Value Committee*
Strategic Communications Task Force*
Golf Outing Task Force
Natalie Grim- Community Development Coordinator 717-843-7891 Ext.
108
Natalie@rayac.com
Natalie's role is to coordinate RAYAC's
proactive promotion of homeownership through various
projects. She processes our 3/2 Mortgage
Program applications, assists members with special governmental and private financing programs. and serves as RAYAC's representative
to community housing groups. Her position also supports the RAYAC Foundation and the association's other charitable outreach efforts. Her committee responsibilities are
to:
The RAYAC Foundation
Program Social Committee
Bowl-a-thon Task Force
Golf Outing Task Force
Habitat for Humanity Task Force
City Living Task Force
Shanna Wiest Governmental Affair
Director 717-843-7891 Ext. 106
Shanna@rayac.com
Shanna's role is the association's chief strategist related
to county, school district and local municipal regulations.
She monitors proposed ordinances related to ownership
or transfer of real estate in York & Adams Counties
and reports back to the board of Directors. She is liaison
to:
Political Affairs/RPAC Committee
Professional Standards Committee
Grievance Committee
Economic Climate Committee*
Strategic Communications*
Deb Kottmyer Clerical Assistant 717-843-7891 Ext. 104
Deb is responsible for assisting the entire staff with clerical support.
Tim Conway
MLS Photographer
717-843-7891
William Hast, Esq. Board
Solicitor 717-843-7891
*Committees developed to address specific focus areas in RAYAC's current Strategic Plan |