Phone: 717-843-7891 Ext. 112
Email:  steve@rayac.com

As E.O., Steve has responsibility for the overall operation of the association and the staff. He reports directly to the governing Board of Directors. Steve's specific responsibilities include serving as the Director of the association owned Real Estate School. Steve acts as the direct staff liaison with the following committees and assists in their projects/programs:

• Budget/Finance

• Leadership Development

• Strategic Planning

• Economic Climate Committee

Phone: 717-843-7891 Ext. 109
Email:  lethy@rayac.com

Lethy assists in supervision of staff and handles all membership matters, including records and new member orientation. She is also responsible for administration of the electronic Lock Box System and for coordinating educational seminars. Lethy assists the Director in administration of the Real Estate School.

Phone: 717-843-7891 Ext. 111
Email:  shirley@rayac.com

Shirley is responsible for the association's bookkeeping and billing.

Phone: 717-843-2122 Ext. 102
Email:  bob@rayac.com

Bob handles the day-to-day operations of the Multiple Listing Service, which includes operation and maintenance of all system software, interaction with the vendor, and conducting MLS computer training courses. His committee responsibilities are:

• MLS Committee

• REALTOR® Value Committee

• Commercial Industrial Committee

Phone: 717-843-2122 Ext. 103
Email:  lori@rayac.com

Lori assists the MLS manager in all aspects of member support including "help desk" duties (phone support) and computer training. She also maintains the office internal computer network, serves as the Technology Coordinator, and is the Webmaster for rayac.com. Lori works with:

• MLS Committee

• Commercial Industrial Committee

Phone: 717-843-7891 Ext. 111
Email:  annmarie@rayac.com

One of the friendly faces that greets you in the RAYAC lobby is that of Secretary/Receptionist Ann Marie Staub. Her responsibilities include ticket sales and reservations for Association events, overseeing publication of RAYAC's membership directory, and performing secretarial duties for the entire staff. She also coordinates Dispute Resolution System (mediation) cases. She works with the:

• Consumer Protection Committee

• Forms & Guidelines

Phone: 717-843-7891 Ext. 101
Email:  cindy@rayac.com

Cindy's primary responsibilities are to input and maintain reciprocal listings, prepare MLS orientation packets, and to oversee the Member Service Center (store) including all RAYAC forms/agreements. She serves as first line pickup in answering incoming calls. Cindy also assists Ann Marie with Dispute Resolution System (mediation) case coordination.

Phone: 717-843-7891 Ext. 110
Email:  beth@rayac.com

Beth oversees all Association publications, including our Buyers REAL ESTATE WEEKLY, the monthly newsletter - RAYAC Connection and the e-mail newsletter RAYAC Connection Plus. She also provides direction for other public relations efforts, including press releases and other media interaction. She serves the following committees:

• REALTOR® Value Committee

• Strategic Communications Task Force

Phone: 717-843-7891 Ext. 108
Email:  natalie@rayac.com

Natalie's role is to coordinate RAYAC's proactive promotion of homeownership through various projects. She processes our 3/2 Mortgage Program applications,and serves as RAYAC's representative to community housing groups. Her position is also designed to assist members with special governmental and private financing programs. Her committee responsibilities are to:

• The RAYAC Foundation

• Program Social Committee

• Bowl-a-thon Task Force

• Golf Outing Task Force

• Habitat for Humanity Task Force

• City Living Task Force (Keys to the City and York City Savvy)

Phone: 717-843-7891 Ext. 106
Email:  shanna@rayac.com

Shanna's role is the association's chief strategist related to county, school district and local municipal regulations. She monitors proposed ordinances related to ownership or transfer of real estate in York & Adams Counties and reports back to the board of Directors. She is liaison to:

• Political Affairs/RPAC Committee

• Professional Standards Committee

• Grievance Committee

• Economic Climate Committee

• Commercial Industrial Committee

Phone: 717-843-7891 Ext. 104

Deb works part-time to assist other staff in clerical duties.

Phone: 717-846-9800